Shipping & Delivery Policy / शिपिंग पॉलिसी
Last Updated: 1 June 2026 • Ltrands Technologies Private Limited
1Shipping & Courier Service Terms
The orders for the user are shipped through registered domestic courier companies and/or speed post only.
Orders are shipped within 1 day (24 to 48 hours) from the date of the order and/or payment confirmation or as per the delivery date agreed at the time of order confirmation and delivering of the shipment, subject to courier company / post office norms.
Platform Owner (Ltrands Technologies Private Limited) shall not be liable for any delay in delivery by the courier company / postal authority.
Delivery of all orders will be made to the address provided by the buyer at the time of purchase.
Delivery of our services and shipment confirmation will be confirmed on your email ID and/or mobile number as specified at the time of registration or checkout.
If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case may be), the same is not refundable.
2Delivery Timelines by Region
We ship nationwide across India using registered courier partners integrated through Shiprocket (including Blue Dart, Delhivery, Shadowfax, DTDC, Xpressbees, and India Post Speed Post).
| Destination Region | Estimated Delivery Time | Carrier Partners |
|---|---|---|
| Delhi-NCR, Rajasthan & Northern Hubs | 2 – 3 Business Days | Blue Dart / Delhivery Surface |
| Tier 1 Metros (Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune) | 3 – 5 Business Days | Blue Dart / Delhivery Express |
| Tier 2 & Tier 3 Cities (Rest of India) | 4 – 7 Business Days | Delhivery / Shadowfax / DTDC |
| Remote Locations, North-East & J&K | 6 – 9 Business Days | India Post Speed Post / Delhivery |
3Shipping Charges & Free Delivery Terms
- Prepaid Orders: All orders paid online via UPI, Credit/Debit Cards, or Net Banking are eligible for Free Standard Shipping across India, unless specifically stated on promotional bundles.
- Cash on Delivery (COD): COD is available on serviceable pin codes with a nominal convenience fee (if applicable, clearly displayed at checkout) to cover courier physical cash handling charges.
4Real-Time Shipment Tracking
As soon as your shipment is picked up by our logistics courier, an Air Waybill (AWB) number and direct tracking link are dispatched to your registered mobile number via SMS and WhatsApp. You can track the live location and estimated arrival of your consignment at any time.
5Damaged or Tampered Package on Delivery
If the external parcel or security tape appears visibly torn, tampered with, or open upon delivery, please refuse to accept the package from the courier agent and report it to us immediately.
If you accept the package, please record a quick unboxing video. In the rare event of transit damage or a missing component, share the video with us within 7 days of delivery at contact@ltrands.com for an immediate replacement.
6Shipping Support & Logistics Desk
Ltrands Technologies Private Limited — Logistics Support
Warehouse & Office: Gulabi Market, Keshav Nagar, New Power House, Chomu, Jaipur, Rajasthan, PIN 303702
Email: contact@ltrands.com
Telephone / WhatsApp: +91 63504 15950
Working Hours: Monday – Saturday (09:00 – 18:00 IST)